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What is the relation between the parameters of Voicemail Answer timer and Overflow timer within Hunt Group settings in an Avaya IP Office?
An Avaya IP Office customer with digital telephones uses their outbound digital lines at a capacity of 95%. Which capacity increase should be considered when planning for future growth?
A customer with an Avaya IP Office using digital telephones should consider increasing the number of trunks if they are using their outbound digital lines at 95% capacity. Increasing the number of trunks will allow the customer to make more outbound calls without exceeding the 95% capacity limit. Additionally, increasing the number of users, VCM channels, and hunt groups may also help to increase capacity, but the number of trunks is usually the most effective way of increasing capacity.
Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Capacity Planning (https://www.avaya.com/en/solutions/ip-office/capacity-planning/).
On an Avaya IP Office solution, which protocol can be used as a method of sending system alarm notifications?
SMTP (Simple Mail Transfer Protocol) can be used as a method of sending system alarm notifications. SMTP is a standard protocol used for sending emails, and is the most common protocol used for sending system alarm notifications. POP (Post Office Protocol), MAPI (Messaging Application Programming Interface), and IMAP (Internet Message Access Protocol) are all protocols for receiving emails, and are not used for sending system alarm notifications.
Calls into an Avaya IP Office hunt group are queuing, but the hunt group callers are not getting the queuing messages.
Which feature would you check?
To check why the hunt group callers are not getting the queuing messages, you should check the Enable Announcements feature. The Enable Announcements feature allows you to configure the queuing messages that callers hear when they are queuing for a hunt group. If this feature is not enabled, callers will not hear any queuing messages and will not be aware that their call is queuing.
Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Hunt Groups (https://www.avaya.com/en/solutions/ip-office/hunt-groups/).
On an Avaya IP Office solution, which feature can release resources by letting a call use the IP network when calling from one site to another?
On an Avaya IP Office solution, the Allow Direct Media Path feature can release resources by letting a call use the IP network when calling from one site to another. The Allow Direct Media Path feature allows calls to establish a direct connection between the two endpoints of the call, bypassing the IP Office system. This helps reduce the load on the system and allows for efficient use of resources. The Loop Start, Silence Compression, and H323 features do not release resources by letting a call use the IP network when calling from one site to another.
Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/).
