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A customer wants to implement a Voice and Multimedia Contact Center. In addition to the Avaya Aura Contact Center (AACC) server, which two functional server types can be integrated into the Voice and Multimedia Contact Center architecture? (Choose two.)
When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected by default?
You need to launch the CCT Web Administration Client to perform administrative tasks. How do you access the CCT Web Administration Client?
Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for the Web Communications skillset?
Refer to the exhibit. You are creating an Advanced Screenpop in the wizard and have configured where the screenpop will launch (highlighted in the box). Where will the screenpop launch as shown in the exhibit?
