Free Avaya 33820X Exam Actual Questions

The questions for 33820X were last updated On Jun 13, 2025

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Question No. 1

A customer wants to use the Avaya Aura Media Server (AAMS) because of its advanced multimedia processing features. Which three statements are true for the AAMS? (Choose three.)

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Correct Answer: A, B, D

Question No. 2

Avaya Common Servers supported for new orders for Virtual Appliance Deployments of Avaya Aura 8.1.x applications will be shipped with Dell Gen 10 servers using Intel Skylake processors. There are three (ASP 110, 120 and 130) variants of this Avaya Solutions Platform (ASP) that differ only in the way the software is loaded on the server, because the underlying hardware is the same.

Which two statements are true for the ASP 130? (Choose two.)

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Correct Answer: A, C

Question No. 3

You are designing a solution for a customer with Avaya IX Workforce Engagement and Avaya Contact Recorder (ACR) in their contact center.

When determining the number of DSP's required for agent recording in an all IP environment using DMCC Call Recording, what is the recommended ratio used?

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Correct Answer: C

Question No. 4

Which two statements about the enhancements to Elite Multichannel Release 6.6 security are true? (Choose two.)

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Correct Answer: A, B

Question No. 5

A customer requires support for a solution that will allow call center supervisors to monitor the activity of groups of agents, and they need to know more about monitoring agents with the Elite Multichannel (EMC) Supervisor Plug-in, which is part of the EMC Desktop.

How any agents do the supervisors have the ability to monitor?

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