Free Avaya 3312 Exam Practice Questions & Explanations
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A customer with Avaya Aura Contact Center (AACC) Orchestration Designer wants to create an application flow that checks the following:
1. Verify that the skillset is in service.
2. Provide a recorded announcement if the skillset is not in service.
3. Queue to the skillset if the skillset is in service.
4. Provide a recorded announcement for a welcome message.
Which three flow blocks support these requirements? (Choose three.)
A customer wants to measure the system-wide Contact Center traffic, not just traffic on an individual skillset or application basis.
Which category of intrinsic would provide this information?
Which three tasks can you perform from the Avaya Agent Browser? (Choose three.)
Refer to the exhibit.
According to the User Definition for Susan Gordon shown in the exhibit, which statement regarding her capabilities is correct?
A supervisor in an Avaya Aura Contact Center (AACC) SIP environment would like to play an announcement and collect digits from a caller using the following TFE command:
GIVE IVR WITH VXML TREATMENT voicexml
PARAMETERS
What is a valid input after the parameters command?