The ACP-620 Managing Jira Projects for Cloud Exam validates your ability to plan, configure, and oversee Jira Cloud projects from setup through execution and reporting. This certification is designed for project managers, team leads, and Jira administrators who need to demonstrate practical expertise in the Atlassian Certified Professional program. This page provides a clear study roadmap covering all exam domains, question formats, and actionable preparation strategies. Whether you're new to Jira Cloud or strengthening existing skills, you'll find guidance aligned to real-world project scenarios.
Use this topic map to guide your study for Atlassian ACP-620 (Managing Jira Projects for Cloud Exam) within the Atlassian Certified Professional path.
The ACP-620 exam uses multiple question types to assess both conceptual knowledge and applied decision-making in Jira Cloud project management.
Questions increase in complexity and reward candidates who connect topics across the full project lifecycle, from creation through delivery and analysis.
Effective preparation requires mapping each topic to focused study blocks and practicing with realistic scenarios. Allocate 4-6 weeks to cover all domains thoroughly, with time for hands-on exploration and review cycles. Structure your study around the five core topics, building from foundational setup knowledge to advanced automation and reporting use cases.
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Board Configuration and Managing Projects typically account for a larger portion of the exam, since these directly impact how teams work day-to-day. However, all five domains are tested, and automation and reporting questions often appear in scenario-based items that require connecting multiple concepts. Focus on depth across all topics rather than skipping any single area.
When you create a project, you establish the foundation (template, permissions, workflow). Board Configuration then shapes how the team visualizes and moves work. Automation rules then enforce consistency by triggering actions based on board transitions and issue events. Understanding this chain helps you see how each topic supports the others and why mastering all three is essential for effective project management.
Practical experience is valuable, especially with Board Configuration and Automation where you need to understand feature behavior and side effects. If you have limited hands-on time, prioritize creating a test project, configuring a Kanban board, and building one or two automation rules. This foundation makes scenario-based questions much easier to reason through.
Misunderstanding permission schemes and their impact on user visibility is a frequent error. Another common mistake is confusing board-level filters with project-level workflow rules. Candidates also sometimes choose automation rules that work but are overly complex or inefficient. Review the "why" behind each answer, not just the correct option, to avoid these pitfalls.
Review any topics where you scored below 80% on practice tests. Take a full-length timed mock to build pacing and identify any remaining knowledge gaps. Spend the final 2-3 days reviewing Reporting and Automation, since these topics often appear in multi-step scenario questions that require careful analysis. Get adequate sleep the night before the exam to ensure sharp decision-making.
You want to configure a Kanban board so that issues disappear from the Done column as soon as they are dragged into it. But you need to see Done issues in reports.
How can you achieve this behavior?
Modifying the board sub-filter allows you to exclude Done issues from the board view after they are moved to that status, while still keeping them in Jira and visible in reports. This way, they disappear from the board immediately but remain part of historical and reporting data.
The DEV project uses the permission scheme shown.
Anu needs to create saved filters based on the Due Date field of DEV issues.
Which role does Anu need without receiving too much access?
To create saved filters based on fields like Due Date, Anu needs the ability to view issues in the project. The Browse Projects permission, granted to the Users role, is sufficient for this purpose. It avoids unnecessary access while enabling her to search and filter issues.
Your team uses a company-managed Software type project and needs a way to categorize their issues as follows:
group issues by the project phase in which work will be started
assign a fixed start date and end date to each phase
automatically add unresolved issues to the next phase at the end of the previous phase
Which two product features could be used to categorize the issues? (Choose two.)
Sprint: Sprints also have defined start and end dates, and unresolved issues can be automatically carried over to the next sprint, aligning with the requirement to move work between phases.
Currently, you are the only person maintaining quick filters for the team.
You want Ravi to help you. You also want Ravi to grant that same ability to others, if needed.
What should you do?
To allow Ravi to maintain quick filters and grant that ability to others, you need to make him a board administrator. Board administrators can manage board settings, including quick filters, and can also assign board admin rights to others.
Your company-managed kanban project has a total of six statuses in the workflows. Which statement about the kanban board is true?
In a company-managed Kanban project, the board can have multiple In Progress statuses from different workflows mapped to the same column. This allows teams to visually group similar types of work even if the statuses come from different issue types or workflows. It provides flexibility without requiring one column per status.
