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You need to configure automatic issue assignment in a company-managed project.
Assignment depends on a value selected by users during issue creation.
Users should be able to select only one value.
Identify two elements that can be configured together to meet this need. (Choose two.)
Radio Buttons custom field: Ensures users select only one value during issue creation, which can then drive assignment logic.
Automation rule: Can be configured to automatically assign issues based on the selected value in the custom field, enabling dynamic and rule-based assignments.
A team needs a board that meets these requirements:
All issues can be moved across the entire workflow on a single view of the board.
Issues can be worked in a continuous flow without start and stop dates.
Which board configuration meets the requirements?
A Kanban board without backlog displays all issues on a single view and supports a continuous workflow without start and stop dates. This setup is ideal for teams using a continuous delivery process, allowing issues to move freely across the entire workflow.
Your company-managed kanban project has a total of six statuses in the workflows. Which statement about the kanban board is true?
In a company-managed Kanban project, the board can have multiple In Progress statuses from different workflows mapped to the same column. This allows teams to visually group similar types of work even if the statuses come from different issue types or workflows. It provides flexibility without requiring one column per status.
Users can transition but not rank issues in the backlog of their Kanban board.
Identify two possible causes. (Choose two.)
Project permissions: Users need the Schedule Issues and Edit Issues permissions in the project to rank issues.
Filter settings: If the board's filter doesn't sort issues by Rank, users won't be able to reorder them. The filter must include ORDER BY Rank ASC for ranking to be enabled.
Service managers are tired of assigning issues manually.
Identify four ways that issue assignments can be done without manual effort (Choose four.)
Bulk operations: Allow assigning multiple issues at once without manual assignment of each individual issue.
Project default assignment: Automatically assigns new issues to a default user (e.g., Project Lead).
Component lead assignment: Assigns issues based on the lead of the selected component.
Automation rules: Automatically assign issues based on conditions such as issue type, priority, or custom field values.
You want to configure a Kanban board so that issues disappear from the Done column as soon as they are dragged into it. But you need to see Done issues in reports.
How can you achieve this behavior?
Modifying the board sub-filter allows you to exclude Done issues from the board view after they are moved to that status, while still keeping them in Jira and visible in reports. This way, they disappear from the board immediately but remain part of historical and reporting data.
When working on an issue, users often need to add URLs to relevant resources, such as:
another Jira issue
knowledgebase article in an associated space
industry white paper
Select three features available to users on an issue that facilitate this. (Choose three.)
Link issue: Allows users to link to another Jira issue, providing contextual connections between related work items.
Link Confluence page: Enables linking a Confluence knowledgebase article directly to the Jira issue.
Add web link: Lets users attach external URLs, such as industry white papers, to the issue for easy reference.
Exam domains verified against: Official Atlassian ACP-620 exam guide, last checked October 2026.
Understand the use cases for each project type and the feature differences between company-managed and team-managed projects. Learn how to create team-managed projects, manage access and permissions, and add users to these projects. Recommend issue type configuration for company-managed projects, including features of epics, base issue types, and sub-tasks.
Sample question from this domain above: Q7
Configure boards across multiple teams and projects, understanding cross-project board implications. Map board columns to workflow statuses by adding and removing columns. Translate business requirements into board filters, sub-filters, and quick filters that control visibility and workflow state.
Sample question from this domain above: Q2
Determine appropriate permissions for project team members at both project and global levels. Assign team members to project roles and understand how permissions interact with roles. Manage versions, releases, roadmaps, and implement sub-categorization through components, labels, and custom fields.
Sample question from this domain above: Q6
Identify ways to automate Jira using bulk change operations, workflow post functions, and Automation for Jira rules. Create automation rules based on business requirements, using branches to update related issues and smart values for dynamic content. Troubleshoot automation rules by understanding permission requirements and common failure causes.
Sample question from this domain above: Q3
Translate business requirements into appropriate JQL queries using advanced search fields, functions, keywords, and operators. Determine appropriate gadgets and dashboards for different stakeholder needs. Analyze information from agile reports and issue analysis reports to track project progress and team velocity.
Common questions about the exam itself
