Atlassian ACP-520 Practice Exam Questions & Answers
7 Free Questions
· Last reviewed: October 16, 2026
· Prepared & Reviewed by the ValidExamDumps Editorial Team
Exam Facts
Atlassian ACP-520 Exam Details
Key details for this exam, checked against the published exam outline
65
Practice Questions (Our Bank)
180 minutes
Exam Duration
- Exam Code
- ACP-520
- Full Name
- Atlassian Cloud Organization Admin Certification Exam
- Issuing Body
- Atlassian
- Question Format (Our Bank)
- Multiple Choice
Practice Questions
Free ACP-520 Practice Questions
Each question shows the correct answer and an explanation of why it is right
VA
ValidExamDumps Editorial Team
Every question and its answer is checked by our ACP-520 exam
preparation team, who also write the explanation shown with each one.
How we research and review these pages
Your site currently only has Confluence and product access is granted to these 3 groups, among others:
. confluence-users
. confluence-admins
. site-admins
You have just added the Jira Software product to the site and are configuring its product access.
Which action is NOT possible?
Correct Answer:
C
You separated the group "engineers" into two new groups and then deleted the original group.
As a result, Joe and John had four problems in Jira.
Which problem did not occur?
Correct Answer:
E
Explanation
The problem that did not occur for Joe and John is that they could no longer view the billing history. This is because the billing history is not related to the groups or permissions in Jira, but to the organization and site administration.Only the organization admin or the billing contact can view the billing history for the products and subscriptions12
The other problems could have occurred for Joe and John if the group ''engineers'' had specific permissions or roles in Jira that were not granted to the new groups. For example, if the group ''engineers'' had the Browse Users global permission, they could select other users in dropdown fields, such as assignee or reporter. If the group ''engineers'' had the View Dashboard project permission, they could view some dashboards that were shared with the project. If the group ''engineers'' had the Edit Own Comments issue permission, they could edit their own comments on issues.If the group ''engineers'' had the Transition Issues issue permission, they could transition issues from one status to another345
Reference=View your billing history,Manage your bill for Standard and Premium plans,Manage global permissions,Manage project permissions,Manage project roles
A group is deleted from your organization and then recreated with the same name.
One thing is automatically restored as a result.
Identify it.
Correct Answer:
B
You added your domain "acme.com" to user access settings to make onboarding easier for all your employees to all your organization's products.
You asked employee Frank to test the configuration and he was able to access Confluence but not Jira Software.
Identify the cause of the problem.
Correct Answer:
E
Explanation
When you add a domain to user access settings, you can specify the default product role for each product in your organization. This determines the level of access that users with verified email addresses from that domain will have when they join your site. If you set the product role to None, users will not have access to that product unless you manually grant them access later.
Reference
Specify how users get site accessUser access settings
Your Cloud organization has the following:
. 2 production instances of Jira Software
. 2 production instances of Confluence
What else does your organization definitely have?
Correct Answer:
A
Explanation
An Atlassian Cloud organization can have one or more sites, each containing one instance of each product1.A site has its own URL and administration settings2. Since your organization has two instances of Jira Software and two instances of Confluence, it must have at least two sites to host them. For example, one site could have the URL acme.atlassian.net and contain Jira Software and Confluence, while another site could have the URL acme-dev.atlassian.net and contain another instance of Jira Software and Confluence.
The other options are not necessarily true for your organization.Having multiple sites does not imply that you have verified your domain, which is a process that allows you to manage the Atlassian accounts of your users and apply security policies to them3. You may or may not have verified your domain, depending on whether you have access to your domain's DNS or HTTPS settings. Verifying your domain is not required to use Atlassian cloud products.
A landing product is the product that your users see first when they log in to your site4. You can only set the landing product to Jira or Confluence. Therefore, you cannot have exactly four landing products, as you can only have one landing product per site. You may have two landing products if you set one for each site, or you may have none if you do not set any.
A Premium subscription plan is a plan that offers advanced features, unlimited storage, 99.9% uptime SLA, and 24/7 Premium support for Jira Software, Confluence, Jira Service Management, and Jira Work Management5. You may or may not have a Premium subscription plan for your products, depending on your needs and budget. Having multiple sites or products does not automatically mean that you have a Premium subscription plan.
A sandbox is an isolated environment where you can test and experiment before making changes to production6.A sandbox is available for Jira Software, Jira Service Management, and Confluence with Premium and Enterprise plans6. You may or may not have sandboxes for your products, depending on whether you have a Premium or Enterprise plan and whether you have created a sandbox from your organization. Having multiple sites or products does not automatically mean that you have sandboxes.
Understand Atlassian sites and organizations
What is an Atlassian organization?
Verify a domain to manage accounts
Set your site's landing product
Atlassian Cloud Premium
Manage product sandboxes
You just invited Omar to join your site and to Confluence only.
But he reports that he can see Jira projects, as well.
Identify the root cause.
Correct Answer:
C
Explanation
The most likely root cause of Omar being able to see Jira projects is that he belongs to a group that has access to both Confluence and Jira products. Groups are used to manage users who need the same permissions or restrictions, and they can be assigned to multiple products. When you invite a user to join your site and a product, you can also add them to a group that has access to that product. However, if the group also has access to other products, the user will be able to see those products as well. To prevent this, you can either create a new group that only has access to Confluence, or remove the Jira access from the existing group that Omar is in.
Reference= [Manage groups] and [Give users access to products]
In your organization, you navigate to Directory > Managed accounts, and you see the following:
What can you definitely conclude?
Correct Answer:
D
Full Access
Get the complete ACP-520 question set
- 65 questions covering all exam domains
- Correct answers with explanations, like the free questions above
- PDF and online practice test
- 90 days of free updates
Domain 1: Atlassian Organizations
Create and manage organizations, sites and products. Configure default and optional settings during signup. Understand product access methods, site access settings, approved domains, invitation links and user invites. Manage access requests and product subscriptions with attention to billable users and billing management.
Sample questions from this domain above:
Q4Q5
Domain 2: Users and Groups
Manage users through product roles, password resets, access suspension and removal. Create and administer managed accounts using domain verification. Create and manage groups with understanding of default access group configuration. Analyze the impact of directory changes on Jira and Confluence products.
Sample questions from this domain above:
Q2Q3Q6Q7
Domain 3: Admin Roles
Distinguish between five admin roles: org admins, Jira product admins, Jira project admins, Confluence product admins, and Confluence space admins. Understand role-based capabilities and grant appropriate admin privileges at organization and product levels.
Sample question from this domain above:
Q1
Domain 4: Advanced features
Configure custom email addresses for notifications. Set up Release Tracks, Sandboxes and IP allowlisting. Manage admin APIs including API key creation and revocation. Configure application tunnels for secure integration between cloud and on-premises instances. Understand Atlassian Access, single sign-on, user sync and API token revocation.
FAQ
ACP-520 Exam FAQ
Common questions about the exam itself
What background do I need before taking ACP-520?
You should have hands-on experience administering Atlassian cloud products and a solid understanding of user access, group management, and organizational structures. Knowledge of your company's identity provider setup is helpful if you plan to work with Atlassian Access and single sign-on.
Is ACP-520 harder than other Atlassian certifications?
ACP-520 sits at the foundation level for organization-wide admin work rather than product-specific administration. It covers breadth across multiple products rather than depth in one area, which some candidates find straightforward while others struggle with the variety of topics.
Which topic area in ACP-520 causes the most trouble for candidates?
Users and Groups management trips up many candidates because it involves both managed and unmanaged accounts, group configuration, and understanding cascading impacts across Jira and Confluence. Hands-on practice with your own organization's directory settings helps most.
How long should I study before taking ACP-520?
Most candidates need four to eight weeks of steady preparation, working through the official Atlassian learning path and hands-on configuration in a test organization. The actual time depends on your existing admin experience and how much you already know about your organization's structure.
What happens on exam day for ACP-520?
The exam runs for 180 minutes with 65 questions delivered through PSI's testing platform. You can take it online proctored from home or at a physical PSI test centre. Each question has one correct answer and two distractors to help you identify what you actually know.
Can I retake ACP-520 if I fail?
Yes, you can retake the exam. Most candidates who fail schedule their retake after a few weeks of focused study on the areas where they struggled. Check with Atlassian's certification program for any waiting periods or retake fees that may apply.
How long is the ACP-520 certification valid once I pass?
Atlassian certifications typically remain valid for a set period, though specific validity duration and renewal requirements depend on Atlassian's current policy. Check the official certification page for current validity terms and whether continuing education or recertification is required.
What job role is ACP-520 designed for?
ACP-520 is aimed at Atlassian organization administrators, IT operations teams managing cloud deployments across multiple products, and technical leads overseeing user access and compliance at the organization level rather than within a single product.
How does ACP-520 relate to product-specific certifications like ACP-120 or ACP-220?
ACP-520 focuses on organization-wide administration spanning multiple products, while certifications like ACP-120 (Jira Cloud) and ACP-220 (Confluence Cloud) go deep into a single product. ACP-520 is often a good starting point before specializing in a particular product.
