The Atlassian Certified Professional (ACP-120) exam validates your ability to administer Jira for Cloud environments effectively. This credential demonstrates competency across user management, project setup, workflow design, and system configuration, skills essential for teams managing work at scale. This page provides a structured study roadmap, covering the exam syllabus, question formats, and practical preparation strategies. Whether you're new to Jira administration or refining your expertise, this guide helps you prepare with confidence.
Use this topic map to guide your study for Atlassian ACP-120 (Jira Administration for Cloud) within the Atlassian Certified Professional path.
The ACP-120 exam uses multiple question types to assess both conceptual knowledge and practical decision-making in real-world administration scenarios.
Questions progress in difficulty, moving from foundational concepts to complex multi-step scenarios that mirror actual administration challenges.
A structured study plan maximizes retention and confidence. Allocate 4-6 weeks to cover all topics, with time for hands-on practice and review cycles. Focus on understanding the "why" behind each configuration choice, not just memorizing steps.
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Access, Permissions, Security and Workflows and Automation typically represent the largest portion of exam items because they are central to daily administration work. General Project Configuration and Issue Types, Fields, Screens also appear frequently. Focus on these areas first, then strengthen your knowledge of Notifications, Advanced User Features, and System Administration.
Permissions define who can perform actions; workflows define what actions are allowed at each stage; automation executes those actions based on conditions. For example, you might restrict issue creation to certain users (permission), require approval before moving to production (workflow), and then automatically notify stakeholders when that transition occurs (automation). Understanding these three layers together is critical for the exam and for effective administration.
Hands-on experience is valuable but not required if you study systematically. Prioritize setting up a test project and practicing permission schemes, custom fields, and workflow transitions. If possible, build a simple automation rule and create a notification scheme. These practical exercises reinforce exam concepts and build muscle memory for real-world tasks.
Many candidates confuse permission scopes (global vs. project-level) or overlook the difference between issue-level security and project permissions. Others misunderstand how workflow validators differ from conditions, or assume all automation rules run in real time. Read scenario questions carefully, and pay close attention to the specific context, a solution that works in one situation may not be correct in another.
Focus on scenario-based questions and high-weight topics rather than re-reading notes. Take a full-length practice test under timed conditions, review every incorrect answer, and note patterns in your mistakes. Spend the last few days drilling weak areas and reviewing the connections between topics, for instance, how field configurations affect automation rules or how permission schemes interact with workflows.
[Workflows and Automation]
You renamed a status in the workflow of a team-managed project. Which statement is true?
[Access, Permissions, Security]
Which action requires that users have the "Administer Projects" permission?
[Issue Types, Fields, Screens]
Requirements for field behavior in a company-managed project are shown:
Issue Type
Attribute (custom field)
Epic
Hidden
Story
Optional
Bug
Required
What do you need to configure to meet the requirements?
[Workflows and Automation]
An automation rule should send an email with the issue key in the subject line. Identify the correct syntax to use in the Send Email action.
[Issue Types, Fields, Screens]
You are configuring an issue type screen in a team-managed project. Which statement is true?