Free APICS CTSC Exam Actual Questions

The questions for CTSC were last updated On May 2, 2024

Question No. 1

A manufacturing company has identified a bottleneck in the production process that is affecting product quality and customer satisfaction. Which of the following total quality management (TQM)

principles would be most relevant to address this issue?

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Correct Answer: B

Continuous improvement is a TQM principle that involves constantly seeking ways to enhance the quality of products, services, and processes by reducing waste, errors, and defects. A bottleneck in the production process is a sign of inefficiency and poor quality that can be improved by applying various tools and techniques such as lean, Six Sigma, Kaizen, or PDCA.


Question No. 2

Designing the supply chain to enable the overall business strategy can also mean:

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Correct Answer: A

Designing the supply chain to enable the overall business strategy can also mean viewing the organization's supply chain as a strategic asset, because this implies that the supply chain is not just a cost center, but a source of competitive advantage and value creation for the organization and its customers. A strategic asset is something that is rare, valuable, difficult to imitate, and hard to substitute, and that contributes to the organization's performance and goals. By viewing the supply chain as a strategic asset, the organization can leverage its supply chain capabilities to differentiate itself from competitors, meet customer needs and expectations, and achieve operational excellence and innovation.


Question No. 3

Which of the following trends is a driver for change in agile operations execution?

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Correct Answer: C

Question No. 4

One main goal of pursuing a digital supply chain transformation is:

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